Windows 10 for Smartphones

Windows 10 Mobile has now been released after months of waiting. The OS is available to selected Windows Phone 8.1 devices, including the Lumia 1520, 930, 640, 640XL, 730, 735, 830, 532, 535, 540, 635 1GB, 636 1GB, 638 1GB, 430, 435, BLU Win HD w510u, BLU Win HD LTE x150q, and the MCJ Madosma Q501.

Here is the procedure to upgrade your phone if your device supports the Windows 10 Mobile upgrade. If you are not confident about carrying out the upgrade yourself, or would like some advice please call our helpdesk.

1) Get Update Advisor

To check if the Windows 10 Mobile upgrade is available for your phone, you firstly need to install an app called Update Advisor app from the Windows Store on your Windows Phone 8.1 device, which you can download from here

2) Enable Windows 10 upgrade
Once you have downloaded and installed the Update Advisor, you need to open it by heading over to the All Apps list on your Windows Phone 8.1 device. After opening up the app, click on “Next” and let the app check for updates. If the app says that the Windows 10 upgrade is available, tick the Enable Windows 10 upgrade checkbox and tap on “Next”. Once the app tells you that your phone is “Ready to upgrade”, tap on “Done”

3) Get the update
After following the above two steps, you should now be able to get the Windows 10 Mobile update. To get it, open up the Settings app on your Windows Phone, scroll down and open “Phone Update” and check for updates to download the OS. Once the OS is ready to install, you will get a simple notification and be able to install the OS.