Blog Post

Surface Pro Power Cord Recall

Feb 24, 2016

Microsoft will be allowing Surface Pro users who bought earlier models of the company's tablet to exchange power cables for free due to possible overheating issues.

This recall affects the following models: Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before 15 July 2015.
Over an extended period of time, damage could result if the AC power cords is wound too tightly, twisted or pinched.

Microsoft will provide one AC power cord replacement free of charge for each eligible Surface Pro device that you own. No proof of damage is required to receive a replacement AC power cord.

Click here to get your free replacement.



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